a. Notify us as soon as possible. The sooner you notify us the smoother and easier it will be for us to accommodate your needs. We generally request 7 to 10 days advance notice of your shipping dates; however, if you have a special situation, we can usually make necessary arrangements with just 24 hours notice. Please call 1 (866) 518-7088 and we will do our best to accommodate your schedule.
Q.How long does it take?
a. From the time we accept your order, our normal delivery times are between 2 to 14 days. However, this can be impacted by distance, weather, time of year, mechanical problems, and general travel delays. To make this process as easy as possible for you, we provide on-line computer updates about the vehicle transport.
Q.Is my vehicle insured during transport?
a. In the rare event that any damage would occur to your vehicle, we recommend that you immediately contact your personal automobile insurance company. While Accelerated Services has an outstanding record of safety and customer satisfaction and makes every effort to transport your vehicle and care for it in the same manner you would, in the rare event something unforeseen would happen, we carry cargo insurance on your vehicle.
Q.Can I pack personal items in my vehicle?
a. No. While it may sound like a good idea, federal and state Department of Transportation (DOT) regulations prohibit this. Neither Accelerated Services, nor our insurers will be responsible for personal items in your vehicle. Should you pack personal belongings in your vehicle, you waive responsibility for damage caused by breakin.
